Application System Analyst - AMOS

Job Objective

Develop controls to ensure AMOS and other ERP system’s functionality are fully utilized for all applicable business processes and policies.

• Be responsible for the design, development, delivery, and evaluation of ERP system trainings within a functional discipline (multi).
• To be able to develop and maintain high performance data visualizations, and dashboard reporting.

Key Responsibilities and Accountabilities> >Description>

• Develop checks and controls to routinely validate that all ERP systems functionality including but not limited to Amos are fully utilized for all applicable/approved business processes.
• Coordinate with end-user departments and mutually setup periodically scheduled ERP system’s
• utilization check-up plans and generate ERP system specific utilization check-up reports, capturing observations and non-conformance and submit it to the designated reporting department.

   

• To track and ensure timely closure of observations and/or non-conformance captured during such validation/inspection exercise by coordinating with the target end-user department.
• Establishing productive working relationships with the end-user departments and acquire functional knowledge of various business disciplines to suggest and support business process
• enhancements.
• Work with the end-user department’s SME and/or key users to develop checklists necessary for conducting meaningful assessment of ERP system’s utilization for business processes.
• Develop training plan and materials for training end-users that combines ERP system’s functionality with business processes and periodically (as needed) deliver instructor-led classroom and/or online training.
• Work with the GHC’s training academy to plan and delivery ERP system trainings to both, existing refresher and to newly inducted staff as per their respective scheduled of other already planned regulatory trainings.
• Work with the end-user department’s key users and SME and seek their feedback on departments functional aspects and the expectation from their staff to develop and evaluation training and training requirements for effective training delivery.
• Development and feedback on ERP training materials (self-developed and/or ERP sourced) & management of learner assessments & attendance tracking.
• Maintain successful training delivery satisfaction statistics to drive training program goals of optimum utilization of ERP systems.
• Developing and maintaining power bi (and other related industry leading tools such as Tableau, Power BI and Qlik sense) high performance data visualizations, reports, dashboards and providing ad-hoc reporting.
• Creating PL/SQL/PostgreSQL packages, procedures, functions, triggers, views and exceptions handling for retrieving, manipulating, checking and migrating complex data sets.
• Expertise in SQL databases, MySQL, PostgreSQL and strong ability to write SQL queries.
• To complete additional responsibilities/task in a time bound manner as may be allocated from the relevant evolving business and/or operational requirements.

Qualifications, Experience & Skills

Qualifications:

• Engineering degree/diploma – Computer Science or Information Technology streams will be an added advantage.
• Certifications in power bi, tableau, database technology etc.
• Certifications in aviation ERP and Business functions.

Experience:>

• Solid background in ERP/Aviation maintenance, material and inventory concepts and principles, accepted aviation business practices, problem, and data analysis, and related ERP software and tools.
• Clear understanding of business process and models including best practices and end-to-end workflows across all operational areas, with experience in maintenance and repair organization (MRO)
• Creative, self-starting, results-oriented and highly motivated individual with good analytical skills with the ability to apply knowledge and experience to independently resolve complex business and technical problems.
• Thorough knowledge of business analysis change management and project management, with the ability to identify/define gaps.
• Detail oriented and organized, with the ability to solve problem and make timely decisions, good presentation, and communication skills.
• Expertise in SQL, MySQL, Postgres databases and strong ability to write SQL queries.
• 5+ years relevant experience as a business system and/or application analyst with MRO ERP/supply chain applications.
• Experience in sap S4/Hana and SuccessFactors is an added advantage.

Job-Specific Skills:>

• AMOS Administration
• SQL Query (PostgreSQL)
• M&E Business Processes
• Data Analysis
• Training Delivery
• Project Management

Application System Analyst – ARMS

Job Objective

We are seeking a skilled Application System Analyst specializing in Aviation ERP systems. The candidate

must possess good SQL skills and extensive experience with reporting tools such as Report Builder and

Crystal Reports. This role involves providing Level 1 support (technical/functional) to in-house staff,

building complex SQL queries, extracting information from databases, and customizing reports to meet business needs.

• Functional Consultant and L1 Support to various ARMS Modules for Operations Function
• ARMS on TAB (EFB) – iPad/Desktop
• ARMS – FOSS/LITE
• ARMS - CMSS
• ARMS – SQMS
• ARMS – ITMS
• ARMS – HFDM
• ARMS – CREWPORTAL

Key Responsibilities and Accountabilities> >ARMS System Modules and ARMS on TAB (EFB) – ROLES & RESPONSIBILITIES

• Responsible for providing first level of system and technical support: troubleshoot end-user reported system relates requests and issues. Classify the issue as appropriate into bug report (br), service request (sr) or change/new request (cr/nr).
• Coordinate with the end-users for the day-to-day reported issues and queries and advise them on the program functions keeping in mind the already implement logic, formulas and procedures.
• >Assessment of the crs/nrs from the end-user’s departments and once change is accepted coordinate the change with end-users and vendors through the development as applicable keeping in mind the priority of the Change request.
• Track the crs/nrs across all the phases - scoping, quote approval, uat, release and sign-off As applicable, prepare quick reference/idiot guides and flow charts to simplify the end-users understating of the system process/procedure and training the end-users on the system as may be applicable for job profile/assignment of that end-user.
• Provide subject matter expertise on the various operations functions as per the aviation best practices.
• System access control, master configuration and administration as approved and applicable.
• Liaising with different teams within the vendor’s company and it department in fixing integration related issues of various arms modules
• Provide level 1 support for electronic flight bag (efb) hardware – like ipads, docking station, charging cable, airprint, wi-fi etc. And escalate it to other teams within the it department for fix if necessary.
• Periodic efb ipad battery health integrity check in accordance with the ci-79 battery health check procedure.
• Review and procure the jeppesen jeppview subscriptions for the ops doha and outstation requirements based on the upcoming outstation bases/new contracts.
• Setting up the efb program in the outstation bases in collaboration with the operations/engineering staff by advising and assisting them with the pre-requisites and training.
• Providing support to operations for flight crewing, rostering roster maintenance and support ops training with the license checks and expiry.
• Completing the master configuration of the crew and a/c in the foss and cmss systems in the event of allocation/reallocation of the crew and a/c to doha or outstation bases and assist the outstation base coordinator and the crew the system training remotely or onsite as may be possible.
• Assisting operations with the client performance report for the monthly billing all resolving all billing related issues with high priority without affecting the billing period.
• Understanding the license checks, document validity and expiry and providing support to operations for flight crewing, rostering, roster maintenance and training record upkeep.
• Taking care of end-users reported issues from doha and outstation departments for hira, audit, rdar, occurrence/meeting manager, mor, mems etc -sqms
• Add/edit exceedance and phase configuration for helicopter flight data monitoring (hfdm) and redetecting the flights/exceedance as applicable based on the request by hfdm manager following the already established procedures of internal change request.

GENERAL AVIATION – SKILL SETS

• Expert-level understanding of aviation domain
• Requirement analysis and business process modelling for user organizations, through meetings, discussions and other requirement elicitation tools
• Solution definition and mapping of customer business process to appropriate processes and functions in the business application (software)
• Prepare process documentation and solution definition reports gap analysis, requirement definition and translation into functional and technical software requirements
• Anchor software implementation roll-out programs, through various phases such as user acceptance testing, user training, data load and cut-over responsibilities include preparation of various artefacts such as training materials, test cases etc. and execution of activities such as conducting training programs, software validations etc provide key user training and support customer to ensure sign off at each milestone as per project plan should have strong business processes understanding in specified domain good communication & presentation skills coordinate with various teams both outside and within GHC for the integration of the various arms modules with upcoming AMOS and sap project.

Qualifications, Experience & Skills

Qualifications:

• Engineering Degree/Diploma – Aviation/Aeronautics stream will be an added advantage
• Experience on leading aviation ERP system will be an added advantage

Experience:

• Minimum 5 years of relevant experience

Co-Pilot

Co-Pilot AW139/AW189

Minimum Requirements, Qualifications and Experience:

• ICAO ATPL or CPL/IR with ATPL theory
• Must have AW139/AW189 rating and 50 hours P1 on type.
• 500 total flight hours
• 500 total Multi Engine
• 5 hours Night (if they have an ATPL we can assume this)
• Must hold a valid Class 1
• ELP4 or higher

Commercial Officer

Job Objective

Be overall responsible for managing Pre-Bid Process, Bidding Process, Contract Management, and International Operations Management.

Key Responsibilities and Accountabilities

Description

Pre-Bid Process

• Be overall responsible for liaison/ coordination with internal and external parties for In-country Regulations, Tax Review and Due Diligence for countries/ markets targeted by GHC and provide feedback to Commercial Manager.
• Review the draft report on In-Country Regulations and Tax Review prepared by the responsible Commercial Officer, prior to submission to the Commercial Manager.
• Discuss with the Commercial Manager the brief synopsis of potential/ relevant Tenders against Fleet Plan.
• Review the draft response to the EOI/ RFI prepared by the responsible Commercial Officer, prior to submission to the Commercial Manager for approval.
• Review the draft response to the pre-qualification prepared by the responsible Commercial Officer, prior to submission to the Commercial Manager for approval.
• Be overall responsible for liaison/ coordination with internal and external parties for pre-qualification of potential partners for collaboration and ventures and provide feedback to Commercial Manager.
• Review draft MOUs and/ or Agreement prior to submission to Legal and Commercial Manager for their feedback/ approval.
• Prepare & finalize the draft Fleet Plan in coordination with Commercial Manager.
• Perform other duties as required by the Commercial Manager or his delegate.
• Bidding Process
• Review draft Bid Acknowledgement and Tender Synopsis prior to submission to Commercial Manager for approval.
• Discuss Tender Synopsis with Commercial Manager to finalize Bid Strategy including review of fleet allocation/ plan, identification of Aircraft/ crew to be proposed, initiating RFQ from local support service provider (as applicable), among others.
• Be overall responsible for Bid Proposal Design in discussion with the Commercial Manager.
• Communicate with internal and external parties to send out Tender Forms as well as other Technical Information required to be included in the Bid Proposal.
• Review the completed Tender Forms as well as other standard technical information to be included in the Bid Proposal.
• Prepare Technical Information (other than GHC standard Technical documents/ information) which are required to be included in the Bid Proposal, for discussion and finalizing with the Commercial Manager.
• Communicate with internal and external parties to send out Tender Commercial Forms as well as other Commercial Information required to be included in the Bid Proposal.
• Review the completed Tender Commercial Forms as well as other standard commercial information to be included in the Bid Proposal.
• Prepare Commercial Information (other than GHC standard Commercial documents/ information) which are required to be included in the Bid Proposal, for discussion and finalizing with the Commercial Manager.
• Communicate with Local Support Service Providers for obtaining quotation/ proposal, as required, for consideration in the Tender Costing.
• Communicate with Insurers for Tender Insurance requirements.
• Be overall responsible for liaison/ coordination with internal and external parties for In-country Regulations and Tax Review, as required by the Tender and provide feedback to Commercial Manager.
• Finalize the Commercial Bid Proposal.
• Review of Bid Proposal prior to submitting to Commercial Manager for approval.
• Review Client's request for Bid Technical/ Commercial Clarifications and preparation of initial response.
• Discuss / finalize with Commercial Manager the draft response to Client's request for Bid Technical/ Commercial Clarifications. Upon approval by Commercial Manager, submit the final response to the Client.
• Review draft Proposals (other than Bid Proposals) prior to submission to the Commercial Manager for feedback/ approval.
• Review the summary report & finalize the Client’s Proposed draft Contracts/ Agreements (in the event Client proposes the Contract/ Agreement), Handle contractual correspondences and respond to Client’s Clarifications on draft Contract.
• Review and finalize draft Contracts/ Agreements (in the event GHC prepares the draft Contracts/ Agreements) and handle contractual correspondences and respond to Client’s Clarifications on draft Contract.
• Review/ negotiate draft Contracts in consultation with Commercial Manager, Insurers and Legal Advisor prior to execution.
• Perform other duties as required by the Commercial Manager or his delegate.
• Contract Management
• Review the Contract Synopsis prior to approval by the Commercial Manager.
• Discuss the Contract synopsis with Commercial Manager for approval.  Ensure that the contract synopsis is shared with Departments and the Contractual obligations are fulfilled/ completed in a timely manner.
• Review of the Contractual Forms prior to submitting to Commercial Manager for approval.
• Review of the draft correspondences prior to submitting to Commercial Manager for approval.
• In the event of Contract changes/ revisions being proposed by the Client, review of proposed changes in lieu of the Contract terms and conditions, in discussion with the Commercial Manager.
• In the event of GHC proposing any changes/ revisions in the Contract terms and conditions, communicating to the Client of such changes/ revisions, in discussion with the Commercial Manager.
• Review/ negotiate draft Contracts in consultation with Commercial Manager, Insurers and Legal Advisor prior to execution.
• Notifying Client of the Contract expiration - including obtaining Client's feedback/ confirmation on Contract extension/ renewal, in discussion with the Commercial Manager.
• Communication with and obtaining from Insurers the Insurance Certificates as required by the Contract, upon Contract signature.  Ensure the Insurance coverage meets the Contract requirements.
• Communicate with Insurers and/ or with the Clients for Insurance Coverage renewal.  Obtaining renewed Insurance Certificate(s)
• Communication with aviation Clients to obtain Clients' feedback(s) relating to the helicopter services provided by GHC, including Clients' complaint(s).
• Highlight/ brief the Commercial Manager of Clients' feedback(s) and/ or complaint(s).
• Review of Change Request/ data entered in Falcon System prior to approval.
• Review & finalize the draft Fleet Allocation in coordination with Commercial Manager.
• Review of the draft Monthly Reports prior to approval by the Commercial Manager.
• Communicate with the Client for sending out the Monthly Reports.
• Perform other duties as required by the Commercial Manager or his delegate.
• International Operations Management
• Communicate with the Client for parts request including updating the Client for the progress, providing shipping documents, etc.
• Discuss/ clarify with GHC Stores and/ or the Client(s) the delay(s) in dispatching the parts requested.
• Updating the Client(s) on the progress of the shipment including providing the Client with the shipping documents/ information, as and when details/ documents are received.
• Perform other duties as required by the Commercial Manager or his delegate.
• Other
• Review of Change Request entered in Falcon System prior to approval by the Commercial Manager.
• Performance Indicators
• Number of errors in Bid Proposal
• Sales Revenue Performance – budget vs actual
• Contract performance vs costing
• Customer satisfaction rate
• Liquidated Damage (LD) performance – with reasons 

Qualifications, Experience & Skills

Qualifications:

• University Degree in Business, Law or related field

Experience:

• Minimum 5 years within a similar function / role

Job-Specific Skills:

• Ability to multitask
• Knowledge of Tenders and costing
• Knowledge of contract law, taxation
• Tendering, bidding, and contracting experience
• Strong knowledge of Microsoft Office Programs

Decision Making Authority

• Initiate work procedure improvements
• Review documentations, when requested, for format and standards

Behavioral Competencies

Description

• Idea and Initiative Development
• Proactive     
• Building Relationships including cross-cultural sensitivity   
• Customer Focus
• Communication skills  

License Aircraft Engineer B1.3 – AW139/AW189

License Aircraft Engineer B1.3 – AW139/AW189

Job Objective

Responsible for the maintenance of the aircraft including supervision of technicians and operatives and complete documentation for nominated tasks.

Key Responsibilities and Accountabilities

Description

• Ensure that maintenance tasks are carried out in a safe and efficient manner and in accordance with the latest Maintenance Manuals and procedures.
• Supervise Technicians and Operatives in the performance of their duties.
• Ensure that all tasks are carried out in accordance with the company’s standards and procedures.
• Complete documentation for nominated tasks. Ensuring all paperwork in relation to any work carried out is completed correctly and all follow up requirements have been correctly called for and/or completed.
• Advise supervisory staff of concerns regarding defects, safety and procedures.
• Ensure that secondary tasks are carried out in a safe and efficient manner and that good housekeeping standards are maintained in nominated areas.
• Ensure that equipment used during maintenance is returned to designated areas on completion of the task(s).
• Support aircraft away from base, as required, as either flight or ground crew.
• Issue certifications within the scope of authorizations held and in accordance with company procedures.
• Actively encourage practices that promote flight safety standards during his daily activities.
• Ensure that, at all times, only authorized personnel gain access to the aircraft.
• Ensure that his authorization remains valid and current.
• Ensure the aircraft is available and prepared to the required standard for operations and within the time frame laid down by company procedures. (Currently there is a minimum call out period of three hours to prepare the aircraft for flight).
• Supervise of all aircraft towing and refueling to ensure it is carried out in accordance with company procedures.
• Any other duties as required by direct Supervisor.

Qualifications, Experience & Skills

Qualifications:

• Holder of AME License which is acceptable to the QCAA for issuance of authorization.
• Type course on GHC aircraft issued by Part 147 organization, including practical element.
• Must be able to gain QCAA license within 12 months of first authorization issue.

Experience:

• A minimum of 5 years helicopter experience as a LAE.
• A minimum of 3 years’ experience on type(s) operated by Gulf Helicopters.
• Previous experience within offshore oil and gas operations preferred, but not essential.

Job-Specific Skills:

• Proven track record working in a similar sized operation in a similar organization.
• Solid understanding of helicopter maintenance practices and procedures.
• Strong technical knowledge related to various types of aircraft.
• Understanding of quality and safety systems within a Part 145 organization.
• Computer literate and able to use computer-based manuals.

License Avionics Engineer B2 – AW139/AW189

Job Objective:

The allocation of certifying staff to designated maintenance tasks is the responsibility of the line supervisor or base maintenance lead engineer. On allocation to a task, certifying staff are responsible to the relevant supervisor or lead engineer for:

Key Responsibilities and Accountabilities:

·           Ensure that maintenance tasks are carried out in a safe and efficient manner

·           Supervise technicians and operatives in the performance of their duties.

·           Ensure that all tasks are carried out in accordance with the company's standards and procedures.

·           Complete the documentation for nominated tasks.

·           Advise supervisory staff of concerns regarding defects, safety and procedures

·           Ensure that secondary duties are carried out in a safe and efficient manner and that good housekeeping standards are maintained in nominated areas

·           Ensure that the equipment used during maintenance is returned to designated areas on completion of the task/s

·           Issue certifications within the scope of authorizations held and in accordance with company procedures

·           Actively encourage practices that promote flight safety during his daily activities.

·           Act as supervisor when requested or required.

·           Any other duties as required by direct supervisor.

Qualification and Experiences

·         Possess Aircraft Maintenance Engineer’s License issued under the provision of ICAO, or unrestricted EASA Part 66 B2 License.

·         Applicants should have appropriate civilian experience on type and manufacturer’s avionics & engine course certificates in both theory and practical elements. If the type course is not from the manufacturer, it must be EASA Part 147 approved.

·         Candidates must hold type rating on company aircraft type and be able to demonstrate recent experience, not less than three (3) years. Holder of dual or multiple aircraft type ratings will be an added advantage.

Should you meet the above requirements, please apply and fill out the online application form and kindly attach your detailed and updated CV, AME Licensed with the aircraft type rating/s mentioned above, type rating course certificates, attested/authenticated educational certificates, employment certificates, passport copy etc. for our review and reference.

Only shortlisted candidates will be contacted

Maintenance Manager - Kuwait

Maintenance Planner

Job Objective

Institute and maintain an effective and efficient engineering maintenance planning and control system and ensure that all Maintenance on Aircraft, Power Plant, Gearboxes and Components are completed as per schedule.

Key Responsibilities and Accountabilities

Description

• Ensure that Approved Maintenance Program (AMP) Requirements and Technical and/or business-related tasks are complied with by ensuring that fully Engineered Aircraft Work packs, meet Regulatory compliance while delivering tangible benefits by consistently driving organization needs through pro-active response to Operational changes.
• Ensure Airworthiness Directives, ASB’s, Service Bulletins and other mandatory airworthiness requirements that affect the company's aircraft are scheduled in a timely manner.
• To establish a procedure whereby planning of work is performed as per regulatory requirement and maintain a system of planning to ensure aircraft maintenance is scheduled in efficient manner.
• To ensure that the Maintenance Planning Forecast is current and properly distributed to all concerned Personnel & Departments of GHC, such as Continuing Airworthiness Manager, Director of Engineering, Maintenance Manager, Technical Services and Reliability Manager, Director of Operations, Flight Operation, Hangar & Line Maintenance.
• Liaise with Operations and the Commercial Department for coordination for aircraft availability & future requirements for operational needs in line with the long-term Maintenance Plan.
• Evaluate maintenance engineering staff numbers to identify man hour availability at maintenance sites, with the objective of man hour capacity planning and establish Scheduled downtime required for completion of schedule maintenance.
• Evaluate and propose Maintenance Schedule amendments (planning requirements).
• Notify Procurement and the Stores Supervisor of all scheduled inspection spare parts and tools required in advance to ensure availability when required by the Part145 organization.
• Produce a one-year maintenance plan and man-hour requirement versus man-hour availability for budgetary purposes.
• Forward all aircraft and planning to the commercial department when requested.
• Perform any other duty as assigned by the Continuing Airworthiness Manager.

Key Performance Indicators

• AD/ASB circulation - Average number of days consumed to complete the AD/ASB circulation.
• Non-mandatory maintenance data circulation - Average number of days consumed to complete the Non-mandatory maintenance data circulation.
• Non-mandatory maintenance data back log - Percentage of completed data circulation.
• Component repair management worked at GHC MRO - Number of components ordered on AOG basis by GHC MRO.
• Component repair management worked at 3rd party - Number of components ordered on AOG basis from external repair stations.
• Number of maintenance tasks extensions - Number of extensions requested due to inability to plan maintenance tasks.
• Completed unbudgeted significant maintenance events - Number of successfully accommodated significant unbudgeted maintenance tasks.

Communications & Working Relationships

Internal:

• Engineering Part 145
• CAMO Part M
• Procurement
• Commercial
• Operations

External:

• All GHC Outstations

Qualifications, Experience & Skills

Qualifications:

• Higher Secondary School Education (12 years).
• Professional certification from relevant institutions will be an added advantage.

Experience:

• A minimum of 3 years’ experience on type(s) operated by Gulf Helicopters.

 Job-Specific Skills:

• PC literate with a good working knowledge and understanding of Microsoft based computer systems.
• Good English skills in both oral and written.
• Working knowledge of filing and documentation procedures.
• An Understanding of QCAA, EASA, FAA Requirements.
• Thorough understanding of Gulf Helicopters approved Aircraft Maintenance Programme(s).

Decision Making Authority

• Recommend maintenance schedules for aircraft.
• Recommend maintenance requirements for aircraft.

Behavioral Competencies

• Proactive     
• Building Relationships including cross-cultural sensitivity   
• Dedication to achieving goals 
• Planning, management & efficiency (use of MS Office tools)    
• Analytical Thinking and Problem Solving
• Professionalism - commitment to ethical standards and Integrity      
• Information analysis and decision making      

Network Administrator

Job Objective

Pilot AW139/AW189

Pilot AW139/AW189

Minimum Requirements, Qualifications and Experience:

• ICAO ATPL H
• Must have AW139/AW189 rating and 100 hours P1 on type.
• 3000 total flight hours
• 1500 total Command time
• 1200 total PIC Multi Engine
• 100 hours Night
• Must hold a valid Class 1
• ELP4 or higher

Procurement Analyst

Job Objective

Conducts the procurement of parts, spares, tools and goods for GHC. Conduct procurement activities to

ensure that goods are procured under the optimal conditions for GHC and from the reliable sources, as

well as participate in the development and maintenance of the procurement policies and procedures.

Key Responsibilities and Accountabilities

Description

• Order and procure aviation spare parts and goods. Participate in technical and financial evaluations of items required, vendor correspondence and contract preparation.
• Coordinate with the stores and the engineering departments to maintain optimum level of inventory based on review of issues and below minimum reports on a regular basis
• Repair Order Management - follow up with the repair agency for completing the job and return the component to GHC at the earliest. Work towards reducing the turnaround time.
• Participate in the development of procurement policies and procedures based on the effective procurement policy of GHC’s business needs and any relevant external regulations.
• Prepare and maintain the preferred vendors’ lists to ensure that goods are procured from the best offer providers and within the optimal time frame.
• Monitor and evaluate supplier performance, including delivery times, quality, and pricing, and provide recommendations for improvement or alternative suppliers.
• Negotiate prices and terms of conditions for the goods to be procured to ensure that GHC’s interests are best represented and best offers are received.
• Ensure the delivery of goods purchased as well as liaise with vendors to resolve any logistics related issues.
• Check that any initiated requests for procurements are in line with the approved unit budgets (or are approved) or facilitate the approval process.
• Document transactions on the material accounting system and ensure proper controls and approvals are in place.
• Document a transparent purchase ordering process for aviation spare parts and capital items
• including requisitions and approvals. Take help from Purchase Manual of QP if needed.
• Respond to RFQ’s from MRO and ensure quotes are sent within agreed timeframes. Place back to back orders on OEM’s on receipt of PO’s from MRO. Conduct follow ups on orders are carried out and parts are received and arranged for dispatches.
• Receive delivery of float bags/life rafts for inspection/repair. Co-ordinate with Safety Shop for due completion of work involved. Organize/co-ordinate shipment back to customer.
• Analyze procurement data, including spend analysis, supplier performance, and market trends, to identify cost-saving opportunities and drive strategic decision-making.
• Develop and maintain procurement metrics and key performance indicators (KPIs) to measure and track procurement performance.
• Collaborate with cross-functional teams, including finance, operations, and suppliers, to gather data and insights for procurement analysis.
• Assist in the development and implementation of procurement strategies, policies, and procedures to optimize efficiency and effectiveness
• Stay updated on industry trends, market conditions, and best practices in procurement to continuously improve processes and drive innovation.
• Continuously improve technical skills in GHC MRP and ERP systems.
• Such other duties as assigned by the Procurement or Supply Chain Manager.

Performance Indicators

• Timely procurement (initiation and delivery of goods/ contract signing)
• Customer Satisfaction (internal and external)
• % Cost savings related to vendor negotiations
• % Cost and time savings related waste elimination and continuous improvement

Communications & Working Relationships

Internal:

• All GHC Departments

External:

• Vendors/Suppliers
• Service providers
• 3rd Party Clients

Qualifications, Experience & Skills

Qualifications:

• Bachelor's degree in Business Administration, Engineering, Supply Chain Management, or a related field.
• Proven experience as a Procurement Analyst, Buyer or in a similar role within procurement.
• Professional certification from relevant institutions will be an added advantage
• Strong analytical skills with the ability to collect, organize, analyse, and interpret large datasets.
• Proficiency in MRP and ERP systems as well as M.S. Excel, M.S. Word, and M.S. Power Point and
• other tools.
• Solid understanding of procurement principles, processes, and best practices.
• Advanced communication and interpersonal skills to collaborate effectively with cross-functional teams and suppliers.
• Detail-oriented with strong problem-solving and critical-thinking abilities.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Experience:

• Minimum 2 years of relevant experience

Job-Specific Skills:

• Prior experience in procurement for similar sized organization within a related Strong Negotiation skill
• Excellent command of English
• Very good awareness of Organization's operations including projects and initiatives
• Good understanding of Just-in-Time management and inventory control

Decision Making Authority

• Recommend vendor selections
• Approve requests for procurement and review said requests
• Initiate improvements related to procurement policies and procedures
• Define cost saving opportunities and eliminate waste

Behavioral Competencies

Description

• Idea and Initiative Development
• Proactive
• Customer Focus
• Information analysis and decision making
• Communication skills
• Teamwork

Procurement Officer

Job Objective

Production Planner

Job Objective

Institute and maintain an effective and efficient engineering base maintenance planning and control system and ensure that all Maintenance on Aircraft, Power Plant, Gearboxes and Components are completed as per schedule.

Key Responsibilities and Accountabilities

Description

• Ensure that Approved Maintenance Program (AMP) Requirements and Technical and/or business related tasks are complied with by ensuring that fully Engineered Aircraft Work packs, meet Regulatory compliance while delivering tangible benefits by consistently driving organization needs through pro-active response to Operational changes.
• Ensure all AMP revisions are installed and updated on the AMOS system to ensure compliance with     up-to-date maintenance data.
• To make sure downtime of the aircraft is kept to the minimum through efficient planning to ensure and exceed on-time targets for serviceability.
• To ensure scheduling of maintenance work ahead so that it does not adversely interfere with other works in terms of availability of facilities, manpower, certifying staff, tooling, equipment, material and maintenance data.

• Produce the daily fleet status report, as required, from the system with actual hours as recorded in the aircraft technical logbooks.
• To produce one month / three month rolling forecast plan, as required for GHC Engineering Management, GHC Clients and MRO.
• Conduct planning meetings, as and when required.
• To ensure that all parts, spares and consumables are requested in advance for each scheduled inspection, component replacement, modification, BT or AD and repair schemes.
• To retrieve from AMOS, status report of the aircraft which includes all upcoming due items, both usage and calendar based, is presented to the Engineering Management/ GHC Third Party clients / MRO for review and agreement.
• To generate work packages in AMOS by following the Technical Department Procedures Manual (TDPM), Part 9, Section 1, AMOS User Guide AUG-012.
• To work and deal with Aircraft Work Package as per instructions enumerated in CWI-007.
• To do production planning for Line Maintenance as required for GHC clients / MRO.
• Ensure Airworthiness Directives, ASB’s, Service Bulletins and other mandatory airworthiness requirements that affect the company's aircraft are scheduled in a timely manner.
• To establish a procedure whereby planning of work is performed as per regulatory requirement and maintain a system of planning to ensure aircraft maintenance is scheduled in efficient manner.
• To ensure that the Maintenance Planning Forecast is current and properly distributed to all concerned Personnel & Departments of GHC.
• Liaise with GHC Clients and the MRO-Commercial for coordination for aircraft availability & future requirements for operational needs in line with the long-term Maintenance Plan.
• Evaluate maintenance engineering staff numbers to identify man hour availability at maintenance sites, with the objective of man hour capacity planning and establish Scheduled downtime required for completion of schedule maintenance.
• Evaluate and propose Maintenance Schedule amendments (planning requirements).
• Notify Procurement and the Stores Supervisor of all scheduled inspection spare parts and tools required in advance to ensure availability when required by the Part145 organization.
• Produce a one-year maintenance plan and man-hour requirement versus man-hour availability for budgetary purposes.
• Forward all aircraft and planning to the Part 145 and GHC CAMO, when requested.
• Perform any other duty as assigned by the Director of Engineering.
• Key Performance Indicators
• Aircraft Serviceability delays due to lapse / error in planning.
• Non-mandatory maintenance data circulation - Average number of days consumed to complete the Non-mandatory maintenance data circulation.
• Non-mandatory maintenance data back log - Percentage of completed data circulation.
• Component repair management worked at GHC MRO - Number of components ordered on AOG basis by GHC MRO.
• Component repair management worked at 3rd party - Number of components ordered on AOG basis from external repair stations.
• Number of maintenance tasks extensions - Number of extensions requested due to inability to plan maintenance tasks.
• Completed unbudgeted significant maintenance events - Number of successfully accommodated significant unbudgeted maintenance tasks.

Project Manager - Kuwait

Qualifications:

• Bachelors degree in an aviation engineering related discipline, from an accredited university, or a qualified helicopter pilot with management experience.
• Desirable to have MBA with PMP certification.

Experience:

• A minimum of 10 years’ helicopter operations/engineering experience, with at least 7 years’ in a supervisory role.
• A minimum of 2 years’ experience in project management role, within aviation.
• Ability to work and communicate across both operations and maintenance fields.
• Preparing and establishing procedures to be followed by engineers and pilots.
• Ability to manage relationships both up and down the organizational structure, from government, to military and civilian departments alike.
• Management of subcontractors.
• Experience of working within a multi-national, multi-cultural environment advantageous.
• Candidates with experience of working in a military environment advantageous.

Quality Assurance Engineer

Job Objective

Implementing the Compliance Monitoring Manual procedures and enhancing the GHC system to comply with the Regulatory and Aviation Safety Standards.

Key Responsibilities and Accountabilities Description

• Preparing, monitoring and updating the annual audit plans for the CAMO, the Maintenance Organization, Maintenance Training Organization and Military Projects.
• Performing audit reviews and ensuring the compliance with regulatory requirements and other military standards.
• Conducting Investigations and drafting reports in accordance with ICAO Annex 13.
• Reviewing the manual amendments after submitting to him / her by the responsible manager. In the absence of the Director of QCM&HSE, submitting these manuals to the Authority for approval.
• Reviewing Company and Departmental procedures for effectiveness and validity, submitting revisions or proposals as required.
• Performing internal audits at CAMO, Maintenance Organization, Maintenance Training Organization and Military Projects as follows:
• Performing audits in order to comply with the Company audit programme.
• Liaise with the departmental heads or supervisors in the planning of each audit.
• Provide the departmental head or supervisor with details of findings on completion of the audit, agreeing a timescale for the rectification of findings.
• Following up in the agreed period, to review progress of rectification action and closure of the finding.
• Performing external Audits whenever required in accordance with the Compliance Monitoring Manual.
• Perform aircraft and product audits and inspections.
• Perform the assessment of “MEMS” Part A submissions. Follow “MEMS” Part B investigations, as required.
• Prepares Safety recommendations and Quality circulars.
• Monitoring and ensuring compliance with the ISO 9001 approval.
• Performing Compliance Monitoring tasks as required by the Director of QCM&HSE
• Any such other duties that may be requested by the Director of QCM&HSE or described in this manual.
• As nominated and approved by the QCAA to deputise the Director of QCM&HSE, in his absence
• Categorization of Certification Maintenance Review (CMR) discrepancies and for the final issuance of the CMR certificate after evaluating all the closed discrepancies. Performance Indicators
• Number of internal and external audits conducted
• Number of Safety recommendations proposed per year
• Number of MEMS, or and MORs, and or investigations reviewed per year
• Number of CMRs review

  Qualifications, Experience & SkillsQualifications:

• Holder of an EASA or QCAA part 66 license cat B1 and/or B2 for more than 5 years.
• The following will be added advantages:
• Degree in Engineering.
• Post Graduate Degree will be an added advantage
• Any Engineering Military License/Authorization

Experience:

• Minimum 5-year experience as a certifying staff exercising the privileges arising from the EASA or QCAA Part 66 license.
• Minimum of 2-year experience in Quality and/or Safety departments.
• Military and/or CAMO experience is an extra asset.

​or

• Minimum of 5-year civil aviation experience as a certifying staff exercising the privileges arising from the EASA or QCAA Part 66 license
• Minimum of 3-year experience in Civil Aviation industry as Airworthiness Inspector or Air Accident Investigator or other similar position.
• Military and/or CAMO experience is an extra asset.

Job-Specific Skills:

• Audit techniques or Auditor Training
• Good knowledge of SMS
• Good knowledge of QCAR/EASA and FAA regulations for maintenance organizations.
• Good knowledge of Part M, Part 145 and Part 147
• Part M and Part 145 training courses
• Good knowledge of investigation technique with relevant training
• Good level of awareness of Organization's operations including projects and initiatives
• Ability to communicate to various levels within organizations
• Experience record within QA in a similar sized company within a similar industry
• Experience in Military Maintenance and Quality Systems.

Decision Making Authority>

• Recommend corrective actions related to engineering activities (e.g. type of activities GHC could perform to ensure corrective measurements and actions are done)
• Initiate policies into best practices with regards to all QCM&HSE policies, processes and procedures
• Recommend improvements to business and departmental Key Performance Indicator

Behavioral Competencies Description

• Idea and Initiative Development
• Proactive
• Dedication to achieving goals
• Analytical Thinking and Problem Solving
• Professionalism - commitment to ethical standards and Integrity
• Information analysis and decision making
• Communication skills

S92 Licensed Aircraft Engineer

S92 Licensed Avionics Engineer

Qualifications:

• Possess Aircraft Maintenance Engineer’s Licence issued under the provision of ICAO Annex II, or unrestricted EASA Part 66 B1.3 and/or B2.
• Candidates must hold type rating on S92 and be able to demonstrate recent experience.  Holder of dual or multiple aircraft type ratings, relative to Gulf Helicopters fleet, will be an added advantage. 

 Experience:

• A minimum of 5 years’ experience on multi engine helicopters with at least 3 years’ experience on S92.
• Experience working within a Part 145 maintenance organization desirable.
• Experience of working within a multi-national, multi-cultural environment advantageous.

S92 Technician A&C

Qualifications:

• Secondary education
• Formal aircraft maintenance training
• S92 type training advantageous

Experience:

• Minimum of 2 years in a maintenance organization that maintains multi-engined helicopters.
• Experience of Sikorsky S92 desirable.
• Experienced in the use of standard aviation hand tools.
• Ability to read and understand technical manuals.
• Ability to communicate in English at a technical level.
• Experience of working within a multi-national, multi-cultural environment advantageous.

S92 Technician Avionics

Qualifications:

• Secondary education
• Formal aircraft maintenance training
• S92 type training advantageous

  Experience:

• Minimum of 2 years in a maintenance organization that maintains multi-engined helicopters.
• Experience of Sikorsky S92 desirable.
• Experienced in the use of standard aviation hand tools.
• Ability to read and understand technical manuals.
• Ability to communicate in English at a technical level.
• Experience of working within a multi-national, multi-cultural environment advantageous.

Sales Officer

Job Objective

The primary objective of the Sales Officer is to generate and close leads for GHC’s product and service portfolio as defined in the relevant sales procedures. The secondary object is to conduct market and client research.

Key Responsibilities and Accountabilities

Description

• Generate new client leads & opportunities for GHC’s product & service portfolio.
• Handle the sales cycle as defined in the BD & Sales procedures manual.
• Close leads & opportunities for GHC’s product & service portfolio.
• Collaborate with client and GHC technical teams to understand GHC capability to fulfil client requirements.
• Handle the procurement process for 3rd party related part sales.
• Follow up with internal departments to ensure swift service delivery and TAT.
• Handle incoming customer queries through telephone and email.
• Update reporting tools to enable the management to accurately and timely see forecasted and current sales.
• Create POs/ invoices in coordination with sales, finance and technical teams.
• Assist customers with product- & service-related inquiries and consult customers in a professional manner.
• Conduct Customer satisfaction surveys for assigned accounts and regions.
• Prepare quotes and pro-forma invoices.
• Prepare, customize & keep updated GHC company and product presentations.
• Preparation of Weekly, Monthly, and Adhoc reports, as required.
• Track and update product/ service information from the technical divisions and update BD & Sales data base.
• Development/ Update of policies and procedures for the BD & Sales Department.

Market Research

• Create country reports for assigned countries and region ensure comprehensive data on helicopter operators, users, OEM, infrastructure, economic and socio-economic drivers.
• Research customer accounts to identify decision makers, vision, strategy, competitors, etc.
• Update existing country reports if and where required.

Communications & Working Relationships> Internal:>

• BD and Commercial Department
• Engineering
• Training and Development
• CAMO
• Quality
• Finance
• Human Resource

External:

• Clients
• Suppliers